Privacy Policy

Information we collect

We collect only the information needed to respond to your request and to operate the website.

• Information you provide directly: name, phone number, email address, project ZIP code, number of windows, project details and any message you send us.
• Communication preferences: how you would like to be contacted and any consent you provide for calls, texts or email.
• Automatically collected technical data: IP address, browser type, device type, referring page and pages viewed, collected through standard web server logs and any analytics tools in use.
• Cookies and similar technologies used to keep the site functioning and to understand aggregate usage patterns.

How we use your information

• To respond to estimate requests, questions and callback requests.
• To prepare planning ranges, schedule measurements and communicate about a potential project.
• To improve the website, its content and its performance.
• To detect and prevent spam, abuse and fraudulent submissions.
• To comply with applicable legal obligations and to enforce our terms.

How your information may be shared

We do not sell your personal information. Information you submit may be shared with independent window replacement companies and service providers in order to fulfil your request for an estimate. Please review our Referral Marketing Disclosure for details on that relationship.

We may also share information with vendors who help operate this website — for example hosting, form processing, email delivery and analytics providers — and where required by law, subpoena or other legal process, or to protect our rights, safety or property.

Calls, texts and messaging consent

When you submit a form or call us, you consent to be contacted at the phone number and email address you provide, including by automated means where you have agreed to that. Message and data rates may apply to text messages. You may withdraw consent at any time by replying STOP to a text, asking us during a call, or contacting us using the details on this page.

Cookies and analytics

Cookies are small files stored by your browser. This site may use cookies and analytics services to understand how visitors use the pages so we can improve them. You can block or delete cookies through your browser settings, though some parts of the site may not work as intended if you do.

Data retention and security

We keep submitted information for as long as needed to respond to your request, meet legal and record-keeping obligations, and resolve disputes. We use reasonable administrative and technical measures to protect the information we hold, but no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your choices and rights

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to legal retention requirements.
• Opt out of marketing communications at any time.
• Withdraw consent for calls or text messages.

Children's privacy

This website is intended for adults making decisions about property they own or manage. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, contact us and we will delete it.

Third-party links

This site may link to third-party websites, such as government building department pages or manufacturer resources. We do not control those sites and are not responsible for their privacy practices. Review their policies before providing information.

Changes to this policy

We may update this Privacy Policy from time to time. The revision date at the top of this page reflects the most recent update. Continued use of the site after a change constitutes acceptance of the revised policy.

Contact us about this policy

Window Replacement Jacksonville FL
4720 Salisbury Rd, Suite 734
Jacksonville, FL 32256
904-822-5739