Accessibility Statement

Standard we aim for

We aim to follow applicable Web Content Accessibility Guidelines (WCAG) 2.2 Level AA guidance across this website. We do not claim perfect conformance. Accessibility is treated as an ongoing effort rather than a one-time task, and pages are reviewed as they are added or updated.

Measures in place

• Semantic HTML structure with a single main heading per page and a logical heading order.
• Descriptive alternative text on meaningful images, and decorative elements hidden from assistive technology.
• Keyboard navigation support with visible focus indicators on interactive elements.
• Form fields with associated labels, clearly described errors and status messages announced to screen readers.
• Colour combinations chosen for contrast, with information never conveyed by colour alone.
• Touch targets sized for comfortable use on mobile devices.
• FAQ answers presented in full rather than hidden inside collapsible panels.
• Responsive layouts that work at 320 pixels wide and support browser zoom without loss of content.

Known limitations

Some third-party components and embedded content may not fully meet our accessibility target, and complex interactive elements such as the cost calculator are reviewed periodically for improvements. Where a barrier exists, we will provide the same information through an alternative channel on request.

Alternative ways to reach us

If any part of this website prevents you from getting the information you need, call us and we will provide it directly, take your details by phone, or arrange another accessible format.

Reporting an accessibility issue

Tell us the page address, the browser and assistive technology you were using, and what happened. We treat accessibility reports as priority issues and will respond with either a fix or an alternative way to complete the task.

Contact us about this policy

Window Replacement Jacksonville FL
4720 Salisbury Rd, Suite 734
Jacksonville, FL 32256
904-822-5739